Shipping policy

At Anasi Mart, we focus on delivering your orders safely and on time across the UAE.

Delivery Areas

We deliver to all major cities in the UAE, including Dubai, Abu Dhabi, Sharjah, Ajman, and surrounding areas.

Processing Time

Orders are usually processed within 24 to 48 hours after confirmation. During busy periods, processing may take a little longer.

Delivery Time

Delivery time depends on your location:

  • Major cities: 2 to 5 business days

  • Remote areas: 3 to 7 business days

Shipping Charges

Shipping charges may vary based on product type, location, and ongoing promotions. Some orders may qualify for free shipping during special offers.

Order Tracking

Once your order is shipped, you may receive tracking details (if available) so you can monitor your delivery status.

Delays

Sometimes delays can happen due to weather conditions, courier issues, or public holidays. We are not responsible for delays caused by third-party delivery services.

Incorrect Address

Please make sure your delivery details are correct. We are not responsible for failed deliveries due to wrong or incomplete addresses.

Contact

If you have any questions about your shipment, you can contact our support team via WhatsApp or through the contact page.